Press Release
ROMSOURCING ROMANIA SELECTS OPENTELECOM TO
DELIVER E-CARE SERVICES (LIVE CHAT AND EMAIL ANSWERING OPERATORS AVAILABLE FOR
UK)
(Worldwide) August 24, 2004 - Romsourcing is delighted to announce a new
partnership with UK telecom services provider OpenTelecom.
OpenTelecom will provide support for distributing Romsourcing E-Care services to
UK market.
Romsourcing as an offshore outsourcing provider offers successful rapid
deployment of new and customized services such as BPO services, live chat
services, email answering, customer response management and other online
customer care services.
Romsourcing has the ability to transfer the contact and support needs for small
and medium organisations, taking over responsibility from the staff - without
disruption.
Romsourcing would like to introduce to the UK market the latest product
available: WebHelper. It is a service consisting in live customer service
representatives for websites visitors to chat with.
This representative it’s a high skilled individual trained for customer
interaction. Can be trained for offering public information and assistance for
website visitors.
It is extremely useful for any online business, due to its powerful and dynamic
features that may cut costs of any company, boost sales and customer loyalty.
Romsourcing services are ideal for small, under-staffed businesses, individuals
and non-profit organizations.
For further information you can contact:
Alexandru Petrea
alexandru@romsourcing.com
Servit Consultanta SRL
17 Stirbei Voda Street
Bucharest, 010159
Tel: +40-311041444
Fax: +40-213148627
UK Phone: 0871-474-2919
www.romsourcing.com
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