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EE and Virgin Media fined for overcharging customers

EE and Virgin Media have been fined a total of £13.3 million for overcharging almost 500,000 mobile and broadband customers who wanted to leave their contracts early. An investigation by Ofcom found that around 400,000 EE customers ended up overpaying up to £4.3 million, while almost 82,000 Virgin Media customers were overcharged just under £2.8 million. The regulat...
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BT to be fined £42m for breaching contracts with telecoms providers

BT will be fined £42m for a serious breach of Ofcom’s rules, after the company reduced compensation payments to other telecoms providers for late installations. Ofcom investigation finds BT cut its compensation payments for delays in connecting high-speed business lines These important networks underpin the UK’s communications infrastructure BT has admitted failings, and agreed to compe...
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International access numbers for the OpenTAP to SMS text message gateway

OpenTAP to SMS text messaging gateway International access numbers. Great News! Thanks to one of our number providers, we are now able to provide our international customers  with a local direct access numbers for OpenTAP. Australia: +61145143423 Belgium: +32468781170 Spain:  +34806524708 UK: +449117329997
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Final statement: Personal numbering – Review of the 070 number range

Final statement published 1 October 2018 070 numbers are designed to be used for personal or ‘follow-me’ services. When someone calls a 070 number, their communications provider pays a wholesale termination charge to the 070 service provider for the call to reach the recipient. The caller is then charged a retail price by their communications provider for making that call. As part of the Call ...
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OpenTAP access number changes

Due to the new Ofcom regulation changes effective immediately you are required to change the access number for OpenTAP Due to legislation and regulation changes Ofcom has decided that as of October 2019 all 070 Personal Numbers will be re-rated to the cost of a mobile call. Therefore we can no longer support OpenTAP on the current access numbers 07045607101 or 07011106620. You must therefore chan...
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Draft statement: Personal numbering – Review of the 070 number range

070 UK Personal numbering – Review of the 070 number range Start: 06 December 2017 Status: Closed End: 28 February 2018 070 numbers are designed to be used for personal or ‘follow-me’ services. When someone calls a 070 number, their communications provider pays a wholesale termination charge to the 070 service provider for the call to reach the recipient. The caller is then charged...
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The UK will remain under EU laws for an additional 21 months after Brexit

The UK will remain under EU laws for an additional 21 months after Brexit. Brexit secretary Dominic Raab told MPs that maintaining EU law was “necessary” through the “implementation period”. The move heightens criticism levied at the government, that the UK’s formal exit from the EU on 31st March next year will be ‘Brexit in name only’. In a written statement to MP’s, Theresa May announced that sh...
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Stagecoach is trialling the UK’s first full-sized driverless bus

Stagecoach is trialling the UK’s first full-sized driverless bus. The single-decker bus will operate autonomously only in depots, and will be able to park and drive itself to refuelling and wash stations. Meanwhile, owners of electric cars have been warned they may face higher energy bills unless they charge their vehicles during off-peak times. Regulator Ofgem has outlined measures in a bid to re...
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Facebook is set to double its London presence after acquiring enough office space to house 6,000 staff.

Facebook is set to double its London presence after acquiring enough office space to house 6,000 staff. The social network company announced the purchase of nearly 600,000 square feet of office space. Spread across two buildings in King’s Cross, the workspace will be ready by 2021. Facebook did not confirm how many new jobs will be created. The US-owned company added 800 jobs in London last year a...
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