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(August 24th, 2004) – Romsourcing Romania selects OpenTelecom to deliver E-Care Services. (Live Chat and Email Answering Operators available for UK).

(Worldwide) August 24, 2004 – Romsourcing is delighted to announce a new partnership with UK telecom services provider OpenTelecom. [break]

OpenTelecom will provide support for distributing Romsourcing E-Care services to UK market.[break]

Romsourcing as an offshore outsourcing provider offers successful rapid deployment of new and customized services such as BPO services, live chat services, email answering, customer response management and other online customer care services.[break]

Romsourcing has the ability to transfer the contact and support needs for small and medium organisations, taking over responsibility from the staff – without disruption.[break]

Romsourcing would like to introduce to the UK market the latest product available: WebHelper. It is a service consisting in live customer service representatives for websites visitors to chat with. [break]

This representative it?s a high skilled individual trained for customer interaction. Can be trained for offering public information and assistance for website visitors. [break]

It is extremely useful for any online business, due to its powerful and dynamic features that may cut costs of any company, boost sales and customer loyalty. [break]

Romsourcing services are ideal for small, under-staffed businesses, individuals and non-profit organizations. [break]

For further information you can contact:

Alexandru Petrea
Servit Consultanta SRL
17 Stirbei Voda Street
Bucharest, 010159
Tel: +40-311041444
Fax: +40-213148627
UK Phone: 0871-474-2919[break]


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