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Call Centre and Hosted PBX Services

Hosted PBX VoIP phone system without all expensive hidden costs! Running a call centre or having a team of sales personnel, each with their own phone lines, with connecting extensions can be very expensive!  Well with Open Telecom having a quality hosted PBX system and multiple phones lines will Save you money over your existing supplier. (we can also port existing geographic numbers to our netwo...
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Overdraft facility fault

Dear Customers We have had a billing system error which caused some customer accounts to go overdrawn, meaning that you owed us money, also meaning that your accounts will have stopped working temporarily until you add more call credit. We apologise for this and we are working round the clock to fix this for said customers. Don't panic, you don't owe us anything and we are putting you accoun...
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All routes opened on all 4470, 4487, 44844, 44845 and Geographic Numbers!

NEWS ALERT!! We are proud to announce that we have opened up every destination conceivably possible on all of our 4470, 4487, 44844, 44845 and geographic numbers. There is a Free DIVERT PLAN and a PREPAID PLAN! When you place your order for any of our UK numbers, our order form will tell you which countries have Free divert and which countries have PAID divert!. There is a vast amount of FRE...
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Open Telecom new prices for October 2016

Dear Customers, Open Telecom is proud to announce we have increased the revenue on all numbers we can now provide all our customers better divert rates on all paid for routes and a wider choice of free diverts. Please see below for our new figures. For 070 we now offer free diverts of up to 13 ppm. On 87 we now offer free diverts of up to 13 ppm. On 84 we now offer free diverts of up t...
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Are you receiving calls from CLI (caller ID) +33 1 76 74 36 80?

NOTICE TO ALL CUSTOMERS If you are getting calls from +33 1 76 74 36 80, don't panic, these calls seem to proceeding from the Talk Talk telecoms network, mostly mobile phones it would seem. This is a configuration fault on the Talk Talk network, which is easily rectified by them. Basically someone has accidentally set the CLI override on the outbound call channels to show a single CLI (calle...
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What is SIP ALG and why do we recommend that I turn it off?

When discussing VoIP problems with our support team we may ask you whether SIP ALG is enabled on your router. This article intends to explain what it is, how it can affect VoIP and why we recommend you turn it off. What is SIP ALG? SIP ALG stands for Application Layer Gateway, and is common in many commercial routers. It intends to prevent some of the problems caused by router firewalls by inspe...
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How to use your PrepayGEO UK numbers with a mobile VoIP (SIP) app

You might be wondering how you can use your new PrepayGEO UK numbers on your mobile phones? Well that's easy, just download the follow Groundwire App from the Android Store or the iPhone app store. Here are the links provided for you so you can learn more about the Groundwire app, which is compatible and recommended by us for use with your VoIP (SIP) PrepayGEO UK numbers. Android App ...
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