We have had a billing system error which caused some customer accounts to go overdrawn, meaning that you owed us money, also meaning that your accounts will have stopped working temporarily until you add more call credit. We apologise for this and we are working round the clock to fix this for said customers.
Don't panic, you don't owe us anything and we are putting you accoun... Read More
We are proud to announce that we have opened up every destination conceivably possible on all of our 4470, 4487, 44844, 44845 and geographic numbers. There is a Free DIVERT PLAN and a PREPAID PLAN! When you place your order for any of our UK numbers, our order form will tell you which countries have Free divert and which countries have PAID divert!.
There is a vast amount of FRE... Read More
Open Telecom is proud to announce we have increased the revenue on all numbers we can now provide all our customers better divert rates on all paid for routes and a wider choice of free diverts. Please see below for our new figures.
For 070 we now offer free diverts of up to 13 ppm.
On 87 we now offer free diverts of up to 13 ppm.
On 84 we now offer free diverts of up t... Read More
NOTICE TO ALL CUSTOMERS
If you are getting calls from +33 1 76 74 36 80, don't panic, these calls seem to proceeding from the Talk Talk telecoms network, mostly mobile phones it would seem. This is a configuration fault on the Talk Talk network, which is easily rectified by them.
Basically someone has accidentally set the CLI override on the outbound call channels to show a single CLI (calle... Read More
When discussing VoIP problems with our support team we may ask you whether SIP ALG is enabled on your router. This article intends to explain what it is, how it can affect VoIP and why we recommend you turn it off.
What is SIP ALG?
SIP ALG stands for Application Layer Gateway, and is common in many commercial routers. It intends to prevent some of the problems caused by router firewalls by inspe... Read More
Our 0871 International Call Numbers are being upgraded and the name is changing to 087x International Cashback Numbers!
What does this change mean?
The our old product worked meant that from the revenue we earn from calls into our 0871 International Call Numbers, we offset against the call diverts to an extended list international call forwarding including UK landline and mobile, th... Read More
It has come to our attention, via customer reports and our automated debug reports, that quite a few customers are having trouble logging in via certain internet browsers.
This maybe or may not be due to the internet browser compatibility, rather it could be due to the way in which a certain internet browser interprets "cookies" and "scripts". However and what ever the case pl... Read More
You might be wondering how you can use your new PrepayGEO UK numbers on your mobile phones? Well that's easy, just download the follow Groundwire App from the Android Store or the iPhone app store.
Here are the links provided for you so you can learn more about the Groundwire app, which is compatible and recommended by us for use with your VoIP (SIP) PrepayGEO UK numbers.
... Read More
We will no longer be offering any dmClub services or support, as we now offer our own portal much more powerfully versatile and user friendly than the one offered by dmClub! If you require support for your dmClub numbers please phone dmClub customer support direct on tel. 020.7060.2000.
We offer the following with our portal:
No Contract, No Set-up Fee and No Line Rental
... Read More