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Configuring the Acrobits Groundwire SIP/VoIP softphone

This topic assumes that you already have the Groundwire SIP/VoIP softphone installed.

  • Acrobits Groundwire software phone is already installed
  • You can find your SIP user details in your online customer account with us.
  1. Run the application and wait for Groundwire to display on your screen.
  2. Click the Settings button located at the top right corner of the phone.
  3. In Settings, select Accounts.
  4. Under Accounts, click “+” (top right) to add a new account.
  5. Type a name of the account in Title (e.g. MyPhone).
  6. In Username and Password, type your SIP username and SIP password provided by Franzcom.
  7. In Domain, specify the SIP domain “sip.open-telecom.co.uk”.
  8. In Display Name, insert your Franzcom Account ID number.

If you have any questions please do not hesitate to contact us.

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