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Customer Manual Balance Top-Up

In emergencies, if the automated balance top-up is not working from your customer account, just use this form to make a manual payment. This will be screened subject to anti-fraud procedure and will be added to your customer account within 1 working day. Please make sure you tell us your exact email username and customer account ID, so we can add your top-up credit to the correct account.

Balance Top-Up

We need a few details to be able to add a payment to your online account you have with us.

Tell us your FranzCom phone number relating to your customer account you have with us.
Tell us your customer login email username of your account.

Customer Contact and Card Holder Details

Please tell us your contact details.


Payment Details

Please choose the amount you would to top-up you customer account. This will be added to your customer account within 1 working day.

Total:

Total amount including processing fee

By submitting this form you agree to our Terms and Conditions and that you have read our Privacy Policy, including Cookie Use.

 

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