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Customer Manual Balance Top-Up

In emergencies, if the automated balance top-up is not working from your customer account, just use this form to make a manual payment. This will be screened subject to anti-fraud procedure and will be added to your customer account within 1 working day. Please make sure you tell us your exact email username and customer account ID, so we can add your top-up credit to the correct account.

Balance Top-Up

We need a few details to be able to add a payment to your online account you have with us.
Tell us your FranzCom phone number relating to your customer account you have with us.
Tell us your customer login email username of your account.

Customer Contact and Card Holder Details

Please tell us your contact details.

Payment Details

Please choose the amount you would to top-up you customer account. This will be added to your customer account within 1 working day.

Total:

Total amount including processing fees
By clicking the SUBMIT ORDER button you are stating that you have read and agreed to be bound by all of the Terms and Conditions of the Open Telecom service.

PLEASE NOTE THAT YOUR ORDER IS SUBJECT TO SCREENING AND IF WE FEEL THAT THE SERVICE BEING PROVIDED IS DEEMED INAPPROPRIATE THEN WE WILL NOT PROCESS YOUR ORDER. DETAILS AND REASONS WHY WILL BE AVAILABLE TO THE CUSTOMER.

 

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