How to setup your ZoiPer SIP/VoIP softphone mobile app on Windows, Android or iPhone:
Simply download the FREE ZoiPer SIP/VoIP phone mobile app from the App Store to your Android or iPhone and follow the below instructions below.
1). Download the ZoiPer SIP/VoIP phone mobile app from the Android or iPhone App Store
2) Open the ZoiPer VoIP phone mobile app
3). Click on the SETTINGS button on the bottom right of the screen. Then click on ACCOUNTS option.
4). Click the “+” sign top right of the screen. It now asks you if you already have account, so you click YES
5). Now you must click SELECT A PROVIDER
6). Select United Kingdom and scroll down the list of providers until you find Franzcom. Click on this and your VoIP phone mobile app will be automatically setup with our network settings.
7). Now all you have to do is enter your USERNAME and CALLER ID (this is your UK number with no leading zeros, just 44xx and the rest of the UK number we have upgraded for you) and your SIP PASSWORD. Both of these can be found if you login to your online account you have with us, under the menu option SIP USER INFORMATION.
8). Also for better performance, when the APP is minimised (not closed) you will need to make sure the INCOMING CALLS settings have both the FORCE BACKGROUND and WI-FI KEEP ALIVE activated.
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