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Ofcom Regulations for Call Centres making outbound calls

Do you make outbound calls from your call centre? If so, you might fall under the ruling of the latest Ofcom Regulations. Outbound automated diallers were first introduced into the UK in the early 1990s. As a result of initial ‘over-enthusiasm’ by contact centres, the Telephone Preference Service was set up in 1999 and today has over 15 million phone numbers registered. The DMA Code of ...
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Global SIP Trunks and UK DID Numbers for Call Centres, PBX and IP Infrastructure

SIP Trunking with Franzcom made easy! BT is phasing out ISDN by 2025, so now would be a good time to move to SIP trunking and VoIP phones services, if you have not already considered it. With ISDN you are limited to no more than 30 channels per E1, but the a single SIP trunk from Franzcom, you have unlimited SIP channels for inbound and outbound calls. You can either just use your SIP trunk fo...
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