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customers

FranzCom provides managed services to our customers

Managed Services are the future of IT – indeed, findings from independent research firm Clutch suggest that 69% of IT services have transitioned from the traditional break-fix model to a Managed Service contract. But how do you know if it’s the right move for your business? If you’re frustrated with skill gaps in your in-house team, need support outside the standard 9-5 office hours or simply n...
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It’s time to introduce your customers to SIP trunking as a better alternative to traditional telecoms

Moving your  communications infrastructure to the cloud is easier than they may think! Traditional telecoms solutions are no longer the most effective option for your business communications. With the increase in demand for flexible working and the need for more responsive business communications, It’s time you introduced SIP trunking, a next-generation alternative to traditional ISDN or ISDN30 -...
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Backblaze protects your customers from ransomware and any kind of virus…

Backblaze protects your customers from ransomware and any kind of virus because we keep backup versions dating back 30 days. The first known ransomware attack was in 1989 using the AIDS Trojan/PC Borg malware. An infected computer would display a message to the user that one of their programs had expired and they needed to pay $189 to have it restored. The creator was eventually caught and the ...
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FranzCom is please to announce we can now provide customers with 08 and 070 divert to VoIP (SIP)

Dear Customers, FranzCom is proud to announce that we can now provide all our customers with divert to VoIP (SIP) on 08xx and 070x numbers. There is no automated sign-up process but if you would like to place an order then please just email customerservice@open-telecom.co.uk with the following details and number type you wish to have diverted to VoIP (SIP) eg. 44123456789@pbx.mycompany.com F...
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Mobile networks face ban on charging customers for 0800 calls within weeks

Currently, mobile users pay up to 40p a minute to dial the numbers, which are free to call from a landline They are used by many public bodies, including councils and the NHS Ofcom is to ban mobile phone firms from charging customers who call 0800 numbers. Currently, mobile users pay up to 40p a minute to dial the numbers, which are free to call from a landline and are used by many publ...
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