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EE and Virgin Media fined for overcharging customers

EE and Virgin Media have been fined a total of £13.3 million for overcharging almost 500,000 mobile and broadband customers who wanted to leave their contracts early. An investigation by Ofcom found that around 400,000 EE customers ended up overpaying up to £4.3 million, while almost 82,000 Virgin Media customers were overcharged just under £2.8 million. The regulat...
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BT the national network giant scraps charges on 0845 and 0870 numbers

BT: The company is ditching charges for some premium rate numbers Millions of BT customers will no longer have to pay to call numbers starting with 0870 and 0845 after Britain's biggest landline supplier today announced it would abolish call fees to the controversial numbers. From 16 January, 14 million customers with any of BT's call packages will benefit from free calls to what are norma...
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