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The History of VoIP (Full Version)

The History of VoIP Voice over Internet Protocol, abbreviated VoIP, is a fairly recent technology. It goes by many names, including Voice Over Broadband (VoBB), Internet Telephony, IP Telephony, and broadband phone.The advent of the Internet brought with it an abundance of innovation regarding communication. Of course, there was email in the beginning, but then people started wondering whether th...
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EU funding for Duchy safe after Brexit vote

EU funding for Duchy safe after Brexit vote, says St Austell and Newquay Member of Parliament Steve Double, MP for St Austell and Newquay has addressed fears that EU funding could be cut immediately if the UK voted to leave the European Union. EU funding programmes and farm subsidies in Cornwall will continue to be available should the UK decide to vote Brexit on 23rd June. Steve will be vo...
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What Are Ofcom’s Rules on Outbound Calling Times?

A question we often get asked is what Ofcom considers acceptable outbound calling times for call centres? As this is one of the common complaints people make regarding call centres, you’d have thought that this would be clearly defined and easy to establish. Perhaps surprisingly, it’s not. As this matter logically falls into the remit of the use (or misuse) of a public communications network, y...
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BT to be fined £42m for breaching contracts with telecoms providers

BT will be fined £42m for a serious breach of Ofcom’s rules, after the company reduced compensation payments to other telecoms providers for late installations. Ofcom investigation finds BT cut its compensation payments for delays in connecting high-speed business lines These important networks underpin the UK’s communications infrastructure BT has admitted failings, and agreed to compe...
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Billing minimums and increments

What are Billing Minimums / Increments? Billing minimum / Increments indicate what minimum and incremental measures of time are used to calculate the duration of each call, usually for billing purposes. Historically, billing increments have ranged anywhere from 60 seconds to 6 seconds or less. A “30/6″ billing indicates a 30 second minimum with subsequent 6 second increments...
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Important information about 084 and 087 number changes for the UK

Effective "June 2014" you will need to have replaced many of your 084 and 087 (and where applicable 09) numbers alternatives in order to remain compliant with new laws. In October 2011 the EU passed The Consumer Rights Directive (CRD) with the aim of simplifying consumer rights in certain important areas. It became UK law in December 2013 and comes into force across the EU in June 2014. As a r...
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Changes and upgrades to OpenTAP to SMS gateway

Important changes As OpenTAP gateway evolves and improves its service, there are some important changes you need to be aware of. New OpenTAP gateway access number. Due to our increased growth, we have installed new digital modem equipment to replace our current analog equipment. In addition to providing more reliable and consistent modem connections, the digital service will allow us to meet f...
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IMPORTANT ANNOUNCEMENT REGARDING TEXECOM SMS SERVICE CENTRE NUMBERS

Please see below for an important announcement from Texecom regarding the SMS Service Centre Numbers: SMS Service Centre Numbers Texecom have been notified that the O2 network and the TAP gateway used for SMS texting via PSTN will be switched off at the end of March 2012. The O2 centre number (07860 980480) has been unreliable for a period of time and on numerous occasions the service has...
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