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investigations

BT to be fined £42m for breaching contracts with telecoms providers

BT will be fined £42m for a serious breach of Ofcom’s rules, after the company reduced compensation payments to other telecoms providers for late installations. Ofcom investigation finds BT cut its compensation payments for delays in connecting high-speed business lines These important networks underpin the UK’s communications infrastructure BT has admitted failings, and agreed to compe...
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Review of PhonepayPlus Investigations, Procedures and Sanctions (Part 4 Review)

PhonepayPlus will undertake a review of the investigations, adjudications and appeals procedures (Part 4) of the Code together with its “Investigations and Sanctions Procedures”. As part of this review, we will take into account feedback from the industry on our proposed changes to certain aspects of Part 4 in last year’s consultation on the proposed 13th Code. We will also consider further the Em...
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