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Abandoned and silent calls

The phone rings, you rush to answer but there's no-one on the line. Abandoned and silent calls can be annoying and irritating at the best of times. These are also known as CC and ping calls. But for some people – for example, those living alone – these calls can be particularly frightening. This guide explains more about these calls, what can cause them and what you can do about them. What...
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How PSTN and ISDN switch off will impact your business

How PSTN and ISDN switch off will impact your business. As we all know, in 2015 BT announced that they will be switching off the PSTN and ISDN networks by 2025. With this, BT will no longer accept any new orders or amendments to services applicable to any ISDN products from 2020. Once the switch-off has taken place, customers will be migrated to the IPEX (IP Exchange) core network using SIP (S...
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Dial-A-Taxi – One Number for all Cornwall taxis

Welcome to DIAL-A-TAXI One Number for all Cornwall taxis. Call 0870-945-8294 for Wadebridge, Bodmin, Newquay, St Austell,. Truro, Falmouth and Penzance taxis. Calls cost 13p per minute from a BT phone line. Calls from mobile and other networks may cost more.
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BT to be fined £42m for breaching contracts with telecoms providers

BT will be fined £42m for a serious breach of Ofcom’s rules, after the company reduced compensation payments to other telecoms providers for late installations. Ofcom investigation finds BT cut its compensation payments for delays in connecting high-speed business lines These important networks underpin the UK’s communications infrastructure BT has admitted failings, and agreed to compe...
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OpenTAP access number changes

Due to the new Ofcom regulation changes effective immediately you are required to change the access number for OpenTAP Due to legislation and regulation changes Ofcom has decided that as of October 2019 all 070 Personal Numbers will be re-rated to the cost of a mobile call. Therefore we can no longer support OpenTAP on the current access numbers 07045607101 or 07011106620. You must therefore chan...
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Call charges and phone numbers

The cost of calling a phone number depends on the digits it starts with, your phone provider and whether you use a landline or mobile. You may get free calls to some numbers as part of your call package. Check with your phone provider. The costs below are approximate. Check with your phone provider to find out the actual cost, particularly if you’re calling from abroad. Calls fro...
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