Home / Posts tagged "setting"

setting

The History of VoIP (Full Version)

The History of VoIP Voice over Internet Protocol, abbreviated VoIP, is a fairly recent technology. It goes by many names, including Voice Over Broadband (VoBB), Internet Telephony, IP Telephony, and broadband phone.The advent of the Internet brought with it an abundance of innovation regarding communication. Of course, there was email in the beginning, but then people started wondering whether th...
Read More

The understanding about what “abandoned calls” means for call centres

"Abandoned Calls" and prohibited by most telecom providers and regulators of the telecoms industry. Again the subject has come up with call centre customers. "Abandoned Calls", "Ping Calls", "Missed Calls", this is all prohibited call traffic, which is not approved by any telecoms regulator and Ofcom have now banned it. As of March 2017 Ofcom announced 0% toleration on Abandoned Call Traffic. ...
Read More

Notice to all OpenTAP users about modem software settings!

We recently have had a few customers who are using computer based modem and compatible TAP software with OpenTAP and they have been having trouble dialling up and sending messages via our OpenTAP dial up access numbers. Some times for some reason with some customers modems and their software it will not work properly with PARITY setting of NONE (NULL). Try changing the PARITY setting to TRUE (E...
Read More
Top
Call Now
Translate »