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What Are Ofcom’s Rules on Outbound Calling Times?

A question we often get asked is what Ofcom considers acceptable outbound calling times for call centres? As this is one of the common complaints people make regarding call centres, you’d have thought that this would be clearly defined and easy to establish. Perhaps surprisingly, it’s not. As this matter logically falls into the remit of the use (or misuse) of a public communications network, y...
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Are you still using the Vodafone access number for TAP to SMS (Mobile Text) Messaging?

STOP and Switch to OpenTAP now! The Vodafone TAP gateway access number isn't even a managed service and completely unreliable.  If you call Vodafone and ask them for help, they will not help you as their TAP access number is an old legacy pager gateway. Its neither managed nor maintained for the alarm monitoring, its just been used as such for many years. OpenTAP has been established since 201...
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Orange and T-Mobile UK merge to crush O2 and Vodafone

Orange and T-Mobile are to merge. Currently the third and fourth biggest mobile phone providers in the UK, the two companies are being combined by Deutsche Telekom and France Telecom to form the UK's largest, as-yet-unnamed network, like some kind of Power Ranger-style megazord phone network. Deutsche Telekom owns T-Mobile, which employs 6,500 workers in the UK, and France Telecom owns Oran...
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