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EE and Virgin Media fined for overcharging customers

EE and Virgin Media have been fined a total of £13.3 million for overcharging almost 500,000 mobile and broadband customers who wanted to leave their contracts early. An investigation by Ofcom found that around 400,000 EE customers ended up overpaying up to £4.3 million, while almost 82,000 Virgin Media customers were overcharged just under £2.8 million. The regulat...
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PhonepayPlus Chairman Andrew Pinder CBE completes his term of office

Andrew Pinder CBE will this year complete his term of office as Chairman of UK phone-paid services regulator PhonepayPlus. Work has begun to recruit his successor and Andrew Pinder will continue as Chairman whilst this process is completed. As Chairman, Andrew Pinder has led PhonepayPlus in setting a new three year Strategic Plan that will guide the regulator’s future direction. The PRS regu...
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