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The History of VoIP (Full Version)

The History of VoIP Voice over Internet Protocol, abbreviated VoIP, is a fairly recent technology. It goes by many names, including Voice Over Broadband (VoBB), Internet Telephony, IP Telephony, and broadband phone.The advent of the Internet brought with it an abundance of innovation regarding communication. Of course, there was email in the beginning, but then people started wondering whether th...
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Abandoned and silent calls

The phone rings, you rush to answer but there's no-one on the line. Abandoned and silent calls can be annoying and irritating at the best of times. These are also known as CC and ping calls. But for some people – for example, those living alone – these calls can be particularly frightening. This guide explains more about these calls, what can cause them and what you can do about them. What...
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What Are Ofcom’s Rules on Outbound Calling Times?

A question we often get asked is what Ofcom considers acceptable outbound calling times for call centres? As this is one of the common complaints people make regarding call centres, you’d have thought that this would be clearly defined and easy to establish. Perhaps surprisingly, it’s not. As this matter logically falls into the remit of the use (or misuse) of a public communications network, y...
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BT to be fined £42m for breaching contracts with telecoms providers

BT will be fined £42m for a serious breach of Ofcom’s rules, after the company reduced compensation payments to other telecoms providers for late installations. Ofcom investigation finds BT cut its compensation payments for delays in connecting high-speed business lines These important networks underpin the UK’s communications infrastructure BT has admitted failings, and agreed to compe...
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Stop using the Vodafone service center number for your alarm systems!

Stop using the Vodafone service center number for your alarm systems and other monitoring! Stop using the Vodafone TAP gateway access number +447785499993 for your alarm TAP to Text (SMS) messaging. Its unreliable and is not a dedicated managed TAP gateway! Its time you switched to OpenTAP, established since 2012-2018 and its the UK's only official TAP gateway which has been approved by Texeco...
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SMS Gateway Provider for Burglar Alarm Text Messaging

Does your security alarm system, pager or other device use TAP to SMS messaging alerts? FranzCom has the solution for you! Our dial-up TAP to SMS and email messaging gateway is completely free of charge to use, you only pay for the call to the dial-up access phone line! All you have to do is register with us, its easy! We provide a 2 in 1 service! TAP to SMS and for double backup in case of mobi...
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SMS over PSTN Phone Lines (Endorsed by Texecom Ltd)

        Vodafone the last man standing? SMS over PSTN phone lines has been used in varying industries for many years, and was often sold as an additional service by alarm companies, allowing the user to be notified of alarm conditions, and open/close events. For many years there were two main players operating the service in the UK, O2 and Vodafone. In 2012 th...
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SMS Functionality from Galaxy Control Panels Using PSTN

Honeywell Security Group has recently received the following email extract from the BSIA (British Security Industry Association), regarding the O2 network and the TAP gateway used for SMS texting via PSTN. The O2 centre number (07860 980480) has been unreliable for a period of time, and even though the panel will transmit the message, a failure by the O2 server will result in an “SMS Comm Fail”...
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